The issue of clients not seeking or taking professional advice has been on my mind for some years but listening to the increasing vocal agreement by expert consultants in SharePoint™-land, it is time to scope out the simple problem – that the client isn’t always right and more often than not they are wrong, rightly or wrongly.
1. Sounds like a job for the IT guys
2. The worst vice is advice
3. SharePoint is just more software (or a service) isn't it?
4. I'm far too busy to do my homework
5. That's far too big to consider, let's just do this
6. We are a huge company and we know our business
7. We are far too busy implementing SAP
8. Don't be ridiculous, how much?!
9. I can get a contractor for $200
10. They told me it is easy
So where do these ten points leave us. A difficult one, this, the client is always right, they are paying the bills, your bills but if you don’t stand up and be counted and say what you know is right with all your professional experience and knowledge then who is really the wrong one in the equation?
The entire long term future of the SharePoint industry, whether in the cloud or not depends on its inherent professionalism, the client seeking out and then heeding advice professional advice, qualified advice, advice that is respected and valued, advice that is accurate and valuable. Failure to speak out now may mean that in the years to come you have nothing to speak out about at all.
Copyright Genius! by Morgan & Wolfe. All Rights Reserved 2013.